What is my username and password?
Angel and E-Mail use firstname.lastname@vilasonline.org for username.
Netsweeper, Compass, and RosettaStone use firstname.lastname for username.
Typing Master uses firstnamelastname for username.
All progams use the mmddyy format of the students birthday.
All usernames are lowercase.

Will my computer work with the Vilas Online Program?
Below is a list of general guidelines for student computers.

Hardware Requirements
Windows XP or Vista
1.5 GHz Processor (Intel or AMD)
1 GB memory
60 GB HDD
DVD-Rom
High-Speed Internet Capable

Software Requirements
Microsoft Office XP or newer (purchasable)
Java (downloadable)
Flash (downloadable)
Shockwave (downloadable)
Quicktime (downloadable)
FireFox Web Browser (downloadable)
Anti-Virus Protection (downloadable or purchasable)
Spyware Protection (recommended)
Adware Protection (recommended)

Vilas Online requires High Speed Internet!
You must have DSL, Cable, High Speed Satellite or equivalent.

How do I get tech support.
You can call our tech support at 866.539.4941 from 8 am to 4:30 pm
If you need tech support after 4:30 pm you can call 719.523.4964 til 8 pm.
Please have the following information handy when you call.
Student Name
Student Phone Number
Vilas Computer Number

What can I get tech support on?
The Vilas Tech Support staff will assist you with any hardware or software issued by Vilas Online School.

What is SchoolReach?
SchoolReach provides school administrators the ability to deliver personalized phone or text messages to every parent, staff, or select groups, through an easy-to-use web based system. The Vilas Online office phone number 719.523.4952 will display on your caller ID. This is not the number that your message came from.